Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect information when you visit our website or contact our practice.
At CosmiQ By Dr. Huma Rao, we respect the privacy of our website visitors, clients, and individuals who contact us. This Privacy Policy explains how information may be collected, used, stored, and disclosed when you interact with our website or communicate with our practice.
01. Introduction
This Privacy Policy applies to information collected through our website, contact forms, appointment enquiries, and other communications with CosmiQ By Dr. Huma Rao.
By using our website, you acknowledge that you have read this policy. If you do not agree with the practices described here, please avoid submitting personal information through our website.
This policy should be read alongside any consent forms or other notices provided to you when you contact us or seek services.
02. Information We Collect
Depending on how you interact with us, we may collect the following categories of information:
- Contact information: such as your name, phone number, email address, and other details you choose to provide.
- Enquiry information: details about your questions, service interests, appointment requests, or communications with us.
- Information you voluntarily provide: details included in messages, forms, or correspondence.
- Technical information: such as browser type, device information, general usage data, and website interaction information where collected through website tools or cookies.
- Appointment-related information: information reasonably required to respond to a request or coordinate an appointment.
Please provide only information that is relevant to your enquiry. We do not ask you to submit unnecessary sensitive personal information through general website forms.
03. How We Use Information
Information may be used for purposes such as:
- Responding to enquiries and requests for information.
- Coordinating appointments and communicating with you.
- Providing information about services you ask us about.
- Maintaining website functionality and improving user experience.
- Managing records and internal administrative requirements.
- Protecting our website, practice, visitors, and systems from misuse.
- Complying with applicable legal and regulatory obligations.
We aim to use personal information only for relevant purposes and in a manner consistent with applicable law.
04. Health Information and Confidentiality
As our services relate to skin, hair, laser, and aesthetic care, you may choose to share information about your concerns when making an enquiry or discussing services.
Information relating to health or personal care will be handled with appropriate care and accessed only where reasonably necessary for the relevant purpose, subject to applicable law and any professional confidentiality obligations.
Please avoid sending detailed medical records, identification documents, or other highly sensitive information through general website forms unless specifically requested through an appropriate channel.
This website Privacy Policy does not replace any separate consent, medical-record, or confidentiality notice that may apply when services are provided.
05. Cookies and Tracking Technologies
Our website or its service providers may use cookies and similar technologies to support essential website functions, understand website traffic, remember preferences, and improve performance.
The types of cookies used may depend on the website platform, applications, and analytics or marketing tools enabled on the site.
You can manage or block cookies through your browser settings. Some website features may not function as intended if certain cookies are disabled. Where legally required, consent will be requested before using non-essential cookies or tracking tools.
06. Information Sharing and Disclosure
We do not intend to sell your personal information. Information may be shared only when reasonably necessary for legitimate business, operational, or legal purposes, including:
- Service providers: website hosting, form processing, communication, security, or technical support providers.
- Professional or operational support: individuals or providers who need access to perform an authorised task.
- Legal requirements: where disclosure is required by applicable law, a valid legal process, or a competent authority.
- Protection of rights: where reasonably necessary to protect the safety, rights, property, or security of our practice, visitors, or others.
Where third-party providers process information on our behalf, their access should be limited to what is necessary for their assigned services, subject to applicable arrangements and law.
07. Data Security
We take reasonable steps intended to protect personal information from unauthorised access, alteration, disclosure, loss, or misuse. These measures may include appropriate administrative, technical, and organisational safeguards.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. For this reason, we cannot promise absolute security of information transmitted through the internet.
If you believe your information has been shared with us unintentionally or that a communication may be unsafe, please contact us using the details provided below.
08. Data Retention
We retain personal information for as long as reasonably necessary to respond to enquiries, coordinate services, maintain relevant records, meet legal obligations, resolve disputes, and protect our legitimate interests.
Retention periods may vary depending on the nature of the information, the purpose for which it was collected, and applicable legal or professional requirements.
When information is no longer required, we will take reasonable steps to delete it or otherwise handle it in accordance with applicable requirements.
09. Your Privacy Rights
Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, or to withdraw consent where processing is based on consent.
You may contact us to raise a privacy concern or submit a request relating to information you have provided. We may need to verify your identity and clarify your request before acting.
Certain information may need to be retained where required by law or for legitimate recordkeeping, security, or dispute resolution purposes.
10. Third-Party Websites and Services
Our website may contain links to external websites, maps, social media platforms, or other third-party services for your convenience.
These external services operate under their own privacy policies and practices. We do not control their content, security, or handling of information. We encourage you to review the privacy notices of any third-party website you visit.
11. Children's Privacy
Our website is not intended to encourage children to submit personal information independently. Where information relating to a minor is required for an enquiry or service, a parent, guardian, or other legally authorised person should provide the information where appropriate and as required by law.
If you believe a child has submitted personal information inappropriately, please contact us so that we can review the concern and take reasonable action.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, website features, service providers, or applicable legal requirements.
Any revised version will be published on this page with an updated revision date where appropriate. We encourage you to review this page periodically.
13. Contact Us
If you have questions about this Privacy Policy, would like to raise a privacy concern, or wish to make a request regarding your personal information, please contact CosmiQ By Dr. Huma Rao.
Practice Address:
Thanabhawan, District Shamli,
Uttar Pradesh – 247777, India
Your Privacy. Our Commitment.
Thank you for trusting CosmiQ By Dr. Huma Rao. We value your privacy and are committed to handling your information responsibly.
Homepage